TESCO’s Diamond Level Support provides an extended warranty on a variety of TESCO’s products to give you peace of mind.
With TESCO’s Diamond Level Support, you receive:
- An extended warranty of two additional years (3 years total from the date of equipment delivery).
- All required parts for any warranty repair.
- On-site labor and travel for all warranty related service calls.
- Shipping back and forth to TESCO, if required.
- Unlimited phone support during normal business hours, 8 a.m. to 5 p.m., EDT.
- Preventative maintenance trip to keep panels, controls, and sockets in working condition. To keep your equipment in good working order, this maintenance trip shall be determined and scheduled by TESCO.
- Opportunity to continue extended warranty beyond year three as long as there is no lapse in Diamond Level Support coverage.
- Calibration can also be included in a Diamond Level Support Package. Ask your options for Diamond Level Support!
Sample List of Items Covered by DLS
- 2100 Desktop Meter Test Station
- 2990 Desktop Meter Test Station
- 2199 Desktop Meter Qualification Board
- EVSE Test Charging Equipment
- Knopp Make-to-Order like the KCTS-8000 or KVTS
- 6330 Meter Site Analyzer
- MTS-3050 Meter Test Board
- MTB3 Three Phase Meter Test Board
- MQB Meter Qualification Board
- MQB3 Three Phase Meter Qualification Board
- MEB Meter Engineering Board
- MEB3 Three Phase Meter Engineering Board
- TESCO Field Kits
- Meter Farms
- Training Room Equipment
- Calibration
