TESCO AMI Solutions

TESCO Adaptiv™ Cloud-Based Headend Platform

Centralized AMI Visibility, Control, and Utility Operations Management

The TESCO Adaptiv™ Cloud-Based Headend Platform provides utilities with centralized operational visibility, proactive alerts, remote meter management, billing integration, and system monitoring through a secure Software-as-a-Service (SaaS) environment without requiring utilities to maintain local AMI server infrastructure.

Utilities can monitor AMI communication health, identify outages and non-reporting devices, manage billing workflows, and remotely interact with field devices through a centralized cloud-based interface.

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Description

Real-Time System Visibility

TESCO Adaptiv™ provides utilities with centralized visibility across the AMI network through an interactive dashboard designed to monitor communication status, outages, meter activity, and operational alerts in real time.

Utilities can quickly identify communication issues, non-reporting devices, outage conditions, and geographic meter activity through a map-based operational interface.

Features Include:

  • Interactive geographic system dashboard
  • Real-time meter and network communication visibility
  • Outage, non-reporting, and communication failure identification
  • HUB and LEAF network visualization
  • System alarms, flags, and event (AFE) monitoring
  • Remote connect/disconnect capability (RCDC) support
  • Geographic clustering and device status visualization
  • System-wide operational alerts and network health monitoring

Remote Meter Management & Control

TESCO Adaptiv™ enables utilities to remotely interact with field devices through integrated meter management and operational control functionality.

Utilities can remotely request meter reads, manage device status, initiate disconnect and reconnect operations, and monitor communication activity directly through the platform.

Remote Management Features Include:

  • Remote meter reads
  • Disconnect and reconnect commands
  • Interval data uploads
  • Meter status checks
  • Demand limit management
  • 30/30 operational mode
  • Demand reset functionality
  • Communication activity logs

Proactive Alerts & Operational Notifications

TESCO Adaptiv™ helps utilities respond more efficiently to operational events through configurable alerts and automated notifications.

The platform supports proactive monitoring for outage conditions, voltage events, communication failures, tampering, and meter activity exceptions through both email and SMS notifications.

Alert Capabilities Include:

  • Outage notifications
  • Voltage sag and swell alerts
  • Non-reporting meter alerts
  • Tamper notifications
  • Meter activity exceptions
  • Email and SMS alert delivery
  • Configurable operational thresholds

Billing & Back-Office Integration

TESCO Adaptiv™ integrates with utility billing and operational systems through configurable import/export tools, scheduled synchronization, and flexible data management capabilities.

The platform supports multiple billing workflows while helping utilities streamline data exchange between AMI operations and existing billing systems.

Integration Features Include:

  • Scheduled import/export automation
  • FTP and SFTP support
  • Billing synchronization tools
  • Import and export audit logs
  • Configurable export formats
  • Flexible data management
  • Utility billing integration support

Consumption & Usage Analytics

TESCO Adaptiv™ provides utilities with interval consumption visibility and historical usage data to support operational analysis, billing workflows, and customer service activities.

The platform allows utilities to view energy consumption trends across hourly, daily, monthly, and yearly timeframes while monitoring voltage, current, and operational meter data.

Analytics Features Include:

  • Hourly, daily, monthly, and yearly usage views
  • Interval consumption data
  • Voltage and current visibility
  • Historical read tracking
  • Device activity monitoring
  • Utility consumption trends
  • Operational usage analysis

Built for Utility Operations

TESCO Adaptiv™ is designed to support modern utility operations through centralized visibility, proactive alerts, scalable cloud architecture, and flexible operational controls without requiring utilities to manage local AMI software infrastructure.

The cloud-based Software-as-a-Service (SaaS) architecture helps simplify software management while providing utilities with secure operational access across the AMI system. Because the platform is hosted and centrally managed, utilities can reduce the burden of maintaining on-premises servers, software updates, and supporting IT infrastructure. This allows teams to access system data, network visibility, and operational tools through a secure web-based environment while helping simplify long-term system maintenance and scalability.

Operational Benefits Include:

  • Cloud-based SaaS architecture
  • No utility-managed servers required
  • Centralized operational visibility
  • Scalable platform architecture
  • Secure user management
  • Role-based permissions
  • Remote operational control
  • Reduced IT burden

Simplify AMI Operations with TESCO Adaptiv™

The TESCO Adaptiv™ Cloud-Based Headend Platform helps utilities improve operational visibility, streamline communication management, support billing workflows, and remotely manage AMI devices through a centralized cloud-based environment designed for modern utility operations.

Contact us today to schedule a consultation.

FAQs

A cloud-based AMI headend platform is centralized software that manages meter communication, operational visibility, billing integration, alerts, and device interaction across an AMI system. The TESCO Adaptiv™ Cloud-Based Headend Platform provides utilities with real-time system monitoring, remote meter management, outage visibility, and operational reporting through a secure Software-as-a-Service (SaaS) environment.

Yes. The TESCO Adaptiv™ Cloud-Based Headend Platform supports remote meter management capabilities including meter reads, disconnect and reconnect commands, interval data requests, demand management, and operational status monitoring. These tools help utilities improve operational efficiency and system visibility without requiring field visits for many routine activities.

Yes. TESCO Adaptiv™ supports integration with utility billing and operational systems through configurable import/export tools, scheduled synchronization, FTP/SFTP support, and flexible data management capabilities. The platform is designed to help utilities streamline billing workflows and support existing operational processes.

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Disclaimer:

TESCO Metering reserves the right to modify product designs, specifications, features, and documentation at any time as part of our continuous improvement process. All information is provided “as is” and may change without prior notice. While TESCO Metering® strives for accuracy, completeness, and technical reliability, customers should verify the latest product details before making purchasing or engineering decisions. For confirmation of current specifications or application suitability, please contact TESCO Metering® directly.